frequently asked questions
matcha green tea powder
Drinking matcha daily provides sustained energy, enhanced focus, and powerful antioxidants. Rich in L-theanine, matcha promotes calm alertness while reducing stress. It also supports metabolism, immune health, and digestion. Since matcha is made from whole green tea leaves, it delivers higher nutrient content than regular brewed tea.
Matcha green tea powder contains 30–70 mg of caffeine per 1 gram (about ½ teaspoon), making it a great alternative to coffee for a steady energy boost. Unlike coffee, matcha is rich in L-theanine, an amino acid that promotes calm focus and helps prevent caffeine crashes.
Caffeine Comparison:
✔ Matcha (1g/½ tsp): 30–70 mg
✔ Brewed Coffee (1 cup): 80–100 mg
✔ Black Tea (1 cup): 40–50 mg
Because matcha is made from whole, stone-ground green tea leaves, it delivers long-lasting, balanced energy with antioxidants and amino acids that support overall well-being.
Looking for the best matcha powder for energy and focus? Explore our premium Matcha green tea powder today.
To prepare perfect matcha, sift 1 teaspoon of matcha green tea powder, add hot (but not boiling) water (80°C/175°F), and whisk until frothy. Use a bamboo whisk (chasen) for a smooth, lump-free texture.
For a matcha latte, top up the cup with warm oat, almond, or dairy milk and add sweetener to taste.
Yes! Matcha’s unique combination of caffeine and L-theanine enhances mental clarity and sustained focus. Unlike coffee, which can cause energy crashes, matcha provides a calm, steady boost ideal for productivity and concentration.
Matcha contains chlorophyll, catechins, and fiber, which support gut health and digestion. Its antioxidants help balance gut bacteria and reduce bloating. Choosing high-quality, organic matcha ensures you get the purest benefits.
Ceremonial-grade matcha is made from the youngest, most tender tea leaves, resulting in a vibrant green color, smooth texture, and naturally sweet flavor. Culinary-grade matcha is slightly stronger and best for lattes, baking, and smoothies.
Yes! Matcha is packed with EGCG (epigallocatechin gallate), a potent antioxidant that supports cell health, detoxification, and anti-aging. Matcha has 137 times more antioxidants than regular green tea, making it one of the most nutrient-dense superfoods.
Matcha and green tea come from the same plant, but matcha is made from shade-grown, stone-ground whole leaves, making it more nutrient-rich and concentrated. One cup of matcha = 10 cups of green tea in antioxidants!
Store matcha in an airtight container, away from light, heat, and moisture. Keeping it in the fridge preserves its vibrant green color and fresh, umami flavor.
Matcha can support metabolism and fat oxidation, thanks to its combination of caffeine and catechins. Studies suggest that drinking matcha before exercise may enhance fat burning and endurance.
Yes! All of our teas are certified organic, sourced from carefully selected tea gardens that meet strict organic standards. While Chai Collective does not hold organic certification, we have spent years building relationships with farmers who share our commitment to sustainable, chemical-free farming practices.
Our priority is to bring you the highest-quality, ethically sourced tea, free from synthetic pesticides, herbicides, and chemicals - so you can enjoy a cup that’s both pure and delicious.
CHAI
A cup of masala chai contains 30–70 mg of caffeine, while coffee has 80–100 mg per cup. Since chai is blended with spices like cinnamon, ginger, and cardamom, the caffeine absorption is more gradual, providing a gentler, longer-lasting energy boost.
Chai is rich in antioxidants, anti-inflammatory compounds, and digestion-boosting spices. Ingredients like ginger and black pepper aid digestion, while cinnamon and cloves support immune health.
Yes! Traditional masala chai includes ginger, fennel, and black pepper, all known for their digestive benefits. These spices stimulate digestion, reduce bloating, and support gut health.
Authentic masala chai is made with black tea and warming spices, including cardamom, cinnamon, ginger, cloves, and black pepper. Some regional variations also include star anise, fennel, or nutmeg.
Yes! Spices like turmeric, cinnamon, and ginger in chai are known for their anti-inflammatory effects, helping to reduce oxidative stress and support joint health.
Traditionally, cow’s milk has been the preferred choice for brewing masala chai, especially in Ayurvedic practices. This is because cow’s milk is considered a sattvic (pure) food in Ayurveda, known for its nourishing and grounding properties. The fatty proteins in cow’s milk bond with the tannins in black tea, which helps to reduce bitterness and aid digestion, making it gentler on the stomach. This harmonious balance of spice, tea, and dairy enhances both the flavor and the bioavailability of key nutrients in chai’s ingredients.
For those who prefer plant-based alternatives, options like oat, almond, soy, and coconut milk can work beautifully, but brewing methods should be adjusted. Since many plant-based milks lack the natural fats found in dairy, they can sometimes result in a thinner or slightly astringent taste when brewed directly with chai. To achieve the best flavor and texture:
- Oat milk – Naturally creamy and neutral in taste, making it the best plant-based alternative for chai.
- Soy milk – Protein-rich but may curdle if added directly to hot tea; best to warm it separately before combining.
- Almond milk – Light and nutty; add it toward the end of brewing for a smooth consistency.
- Coconut milk – Adds a rich, tropical depth, ideal for a unique chai experience.
To preserve chai’s rich, full-bodied texture, we recommend simmering chai in water first before adding your preferred milk. This allows the spices to fully bloom without overpowering the milk’s natural flavors.
A chai latte is a milkier, often sweeter version of traditional masala chai, made by combining chai tea with steamed milk and sometimes honey or sugar.
Our Traditional Spice chai is naturally spicy and only sweetened if desired. Many café-style chai blends contain added sugars, so check the ingredients if you prefer sugar-free chai.
For a rich, full-bodied cup of Chai Collective’s masala chai, follow our traditional stovetop method:
- Add 2 teaspoons of loose-leaf chai to a pot with ¾ cup of water.
- Bring to a gentle simmer and let it steep for 1 minute, allowing the spices to fully infuse.
- Add ½ cup of your choice of milk (dairy or plant-based) and bring to the boil.
- Strain into your favorite mug and sweeten to taste with your choice of sweetener.
For infusion style brewing, steep the chai in hot water for 3–4 minutes, then top with your choice of milk and optional sweetener.
Yes! Black tea and spices like cinnamon, cloves, and cardamom are rich in antioxidants, which support cell health and immunity.
Returns & Refunds
Please see our Refund Policy HERE. We take great care in ensuring every product meets our high standards before it reaches you. As per Australian Consumer Law, we’re happy to offer a refund or replacement if an item is faulty, defective, or not as described. While we’re unable to offer refunds for change of mind, rest assured that each item is thoroughly checked before dispatch. If you have any concerns about your order, feel free to reach out at info@chaicollective.com.au. We’re always happy to help!
To request a refund, please contact us within 7 days of receiving your order by sending an email to info@chaicollective.com.au. Be sure to include photos of the product in question, along with your order number and a brief description of the issue.
Please note, refund requests made after 7 days from delivery will not be considered. We aim to process your request promptly to ensure a smooth experience.
In the case when the product and packaging are unopened and undamaged, you may be eligible for a full refund if the products meet the terms set out in our refund policy and subject to approval. Please make a claim in writing with photos attached, within Seven days from delivery.
In the case when the packaging has been opened and the product has been used, refunds are not eligible.
Please note; Shipping costs are not elegible for refund unless the product is confirmed to be faulty.
We take great care in inspecting every item before it’s sent out to ensure it arrives in perfect condition. Unfortunately, we’re unable to offer refunds for items that have been damaged after delivery, as general wear and tear is beyond our control. If you have any concerns, feel free to email us at info@chaicollective.com.au - Let us know if you have any questions!
Please check our Terms of Service to see if you're eligible for a refund.
If an item is found to be faulty and needs to be replaced or returned, we’ll happily cover all shipping costs.
For all other returns, the customer is responsible for shipping costs.
In some cases, we may offer a refund or replacement without requiring the item to be sent back - this will be decided on a case-by-case basis. If this happens, consider it our way of making things right with a little extra ease for you.
We kindly ask you to check your order upon delivery to ensure everything arrives as expected. If there are any issues, please send us an email at info@chaicollective.com.au with photos attached within seven days of delivery so we can assist you promptly. Unfortunately, we’re unable to process claims beyond this timeframe. We appreciate your understanding.
Shipping & Delivery
We’re a small, dedicated team, and while we always aim to ship orders the next business day, sometimes a busy period may cause slight delays. Rest assured, we’ll do our best to get your order on its way to you as soon as possible! Thanks for your patience and support.
We ship with Australia Post.
Domestic shipping can take up to 5 business days from dispatch.
International shipping could take up to 14 business days from dispatch.
In the event of global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free domestic shipping for orders over $70.
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. For international orders, please contact us for a shipping quote.
If your country or region is not mentioned, please feel free to contact us to see if we can work out the details.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.